Sendo Wear always offers secure payments. We use the most commonly used payment services: Visa, Mastercard, AMEX, Maestro, Blik, Apple Pay, Google Pay, MobilePay, Bancontact and Credit Card.
Frequently asked questions
When can I expect to receive my order?
To keep our prices as low as possible for you, Sendo Wear ships products directly from the manufacturer or supplier. Therefore, delivery may take a little longer than you are used to. Processing your order takes about 1 to 2 business days. The average delivery time is 2 to 4 business days.
The expected delivery time has passed, where is my order?
In most cases, orders are delivered within the expected timeframe. Unfortunately, orders can be delayed. Have you waited 3 days longer than the initial delivery time and still haven't received your order? Please send an email to: support@sendowear.com'
What is the cost of shipping?
When you order from With Sendo Wear, you always get free shipping.
How can I pay for my order?
I'm missing some products, how is that possible?
Some orders are shipped in separate packages due to weight restrictions. To ensure product quality, the items you order may come from different suppliers. If you order more than one product at a time, the products may not be delivered simultaneously.
Don’t worry, your order is on its way. The rest of your order will normally be delivered within 1 to 3 business days.
What should I do if I receive a damaged shipment?
Unfortunately, it is possible that your order is damaged during delivery. As a customer, there is obviously nothing you can do about it. In this case, please contact our customer service immediately by sending an email to support@mundowear.com It is necessary to take photos of the claim and attach them to the email.
You cannot return the product without sending us photos. Unfortunately, we will then be unable to find an appropriate solution for you. Our customer service will process your message as soon as possible and work with you to find the best possible solution.
This applies if you bought the wrong product, it doesn't suit you, or you no longer want it.
Please contact our customer service first (support@sendowear.com). We will find the best solution for you. If unsuccessful, you will only pay the shipping costs to return the product to us.
Do you have other questions? Contact our customer service ( support@sendowear.com)
Company name: Sendo Wear
Registration number: 992483
Address: 43 Bd Canlong, 13009 Marseille, France
Email: support@sendowear.com
Phone number: +33756969568
Opening hours
Monday to Friday: 9:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Closed on Sundays and public holidays.